FAQ
Frequently Asked Questions (FAQ)
1. What types of events can be hosted at your venue?
Our venue is suitable for a wide range of events including micro weddings, birthday parties, corporate events, workshops, baby showers, private dinners, networking events and more. If you are unsure whether your event is suitable, feel free to contact us.
2. What is the capacity of the venue?
Our venue can accommodate up to 120 guests standing and approximately 70 guests seated. Capacity may vary depending on the event layout and setup requirements.
3. What is included in the venue hire?
Venue hire typically includes:
• Exclusive use of the space
• Tables and chairs
• LED lighting and party beam lights
• Heating and air conditioning
A detailed list of inclusions will be provided in your hire agreement.
4. What are your hire rates?
Pricing depends on:
• Day of the week
• Duration of hire
• Type of event
• Number of guests
Please contact us for a personalised quote.
5. How do I secure a booking?
To secure your event date:
• A signed hire agreement is required
• A non-refundable deposit of 20% must be paid
• The remaining balance is due 3 days before your event
Bookings are only confirmed once the deposit has been received.
6. What is your cancellation policy?
Deposits are non-refundable. Cancellations made within 7 days of the event may incur additional charges. Please refer to your hire agreement for full terms.
7. Can we bring our own catering?
Yes, you are welcome to bring your own catering or arrange your preferred food vendors.
8. Can we bring our own alcohol?
Yes, BYO alcohol is permitted. You may also hire a licensed bar service vendor if required.
9. Is there parking available?
Yes, there is on-site parking available, as well as additional street parking outside the venue.
10. What time can we access the venue?
Standard venue hire includes access from 10:00am to 10:00pm. Early access or extended hours may be available upon request and may incur additional charges.
11. Do you require a security bond?
Yes, a refundable security bond of $500 is required. The bond will be returned after the event provided there are no damages or additional cleaning required.
12. Is music allowed?
Yes, music is allowed. We provide an in-house speaker system that allows you to play music via Bluetooth. DJs and live bands are also welcome (power requirements must be discussed in advance).
13. Do you provide event planning services?
We can recommend trusted suppliers including caterers, DJs, florists, stylists and photographers. Event planning assistance may also be available upon request.
14. How do I arrange a viewing?
Venue viewings are available by appointment only. Please contact us to arrange a tour of the space.